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Professionalism:  TEN common courtesies that count 

As physicians, we believe we are “professional”.  When you move out of your current domain and begin exploring other fields, keep in mind that professionalism is defined by how well you interact with everyone:  peers, supervisors, staff.  The common courtesies in human interaction significantly affect both how you are perceived and how effective you will be as a manager or leader. 

Here are TEN behaviors that spell professionalism:

  1. Keep meetings and appointments
  2. Arrive at meetings on time
  3. Listen before speaking
  4. Ask before telling
  5. Return phone calls within 8 hours
  6. Reply to email within 24 hours
  7. Express your views in a way that would NEVER embarrass another person
  8. NEVER use foul language
  9. Be brief and to the point
  10. Say THANK YOU

Francine R. Gaillour, MD, Business Consultant and Executive Coach for Healthcare Leaders francine@physicianleadership.com, (206) 686-4205


Francine R. Gaillour, MD, MBA, FACPE
15600 NE 8th Street, Suite B1-173
Bellevue, WA  98008
(206) 686-4205

Francine R. Gaillour, MD   ©2006 Ki Health, Inc.