to be a leader? Get Results!
do you think are the most important
attributes of a leader and business
role and list of responsibilities? Professional
demeanor? High quality suits
and business cards?
those are all necessary ingredients
for the whole package, the key
attribute of a leader and emerging
business professional is a LEGACY OF
Not a series of "roles and
responsibilities". We all
have those. For leaders, the role is
the opportunity to create RESULTS.
leadership means coming up with the
goods. Many professionals
have a hard time distinguishing
responsibilities. I spend a
lot of time with my coaching clients on
this distinction, combing through
their past results, and planning for
result is the creation of something
new that advances your organization
forward either in terms of revenue,
market share, product development,
product improvement, customer
retention or customer
acquisition. Achieving results,
therefore, in the surest way of
is a short mental checklist to get
you thinking about your professional
life as a series of accomplishments
and results achieved. Have you
your organization money?
Invented or developed a new
product, procedure or process?
Discovered something new?
provider or team morale
Drove a merger or acquisition?
Improved NCQA or JCAHO rating?
Achieved increased productivity
despite resource cutbacks?
Started the first
ever of something?
Uncovered a quality catastrophe?
Averted a safety nightmare?
Improved patient safety
Improved market share?
Surpassed a competitor
Launched a new product
Identified a new market?
Improved sales revenue?
that you have a feel for what a
result and accomplishment sounds
like, review your professional life
over the past three years.
What would you say are your top one
or two accomplishments for each
year? If you come up with 7
or 8 accomplishments, review
accomplishments take time and
therefore are going to be a small
number of SOLID hits each year.
Make sure you are not listing
you are coming up short with
results, and more significantly, if
you are not on course to produce
results this year, start planning!
Decide on one or two results you
will target for the next 6 to 12
months. If you are in a
corporation or structured
organization, ask your supervisor to
approve of your targets AND,
while you're at it, ask to get
a bonus for results accomplished.
If you manage other people, make
sure you have measurable results
targets for them in addition to
their regular "role and
Gaillour, MD, Business Consultant and Executive Coach for
Healthcare Leaders firstname.lastname@example.org,